Before returning any item, you must contact our Customer Support Center at 1-212-244-3633 or e-mail firstname.lastname@example.org for a Return Merchandise Authorization number (RMA).
Customer Support Hours
Mon-Friday 9am-5pm EST.
Please have your original Order Number available when you call.
If for any reason you're not completely satisfied with your purchase from our online stores, you may return your selection with original proof of purchase for an immediate exchange or refund (less shipping and processing) within 30 days of receipt.
Non-returnable items are expressly noted.
The item must be returned in good, RESELLABLE, condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure credit.
Shipping and processing fees are non-refundable.
Items purchased from a Marketplace retailer cannot be returned to a Fantasma Toys or Magic store or to Fantasmatoys.com or FantasmaMagic.com they must be returned to their Marketplace Retailer in accordance with their returns policy.
Please contact the Marketplace directly.
This store is amazing! We just dropped by out of curiosity - and stayed for over an hour. Nick is probably the coolest human being on earth, never felt so entertained and informed in a store before. Came without big shopping intents, but spent around 170$ on several smaller tricks. Regrets? Hell no. 10/10, will visit again
I finally had a chance to visit Fantasma Magic today while in NYC. If you are any kind of magic or Houdini enthusiast, I can't recommend this place highly enough. I met John and Jack - both very nice guys and amazing magicians. Definitely a bright spot in the Big Apple.
When you go, ask for Nick...He's got you for all your Magic needs! Greatest magic store in NYC, heck even USA.
Nick is AMAZING!!!! Not only is he an incredible magician, but he is a fantastic salesman and human being!!! When I'm having a bad day, Fantasma is the place I go, and Nick gives me a reason to smile. Amazing service and shop. I constantly recommend Fantasma to EVERYONE! I wish there were more stars to give!
The coolest place to hang out and buy amazing magic at great prices! Nick is one of the coolest, friendliest and amazing dudes I've ever had the pleasure of meeting!
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